Setup guide

Make your Instagram AutoXI-ready

Instagram only allows apps to publish on behalf of a Business or Creator account that's linked to a Facebook Page. It takes about five minutes, once. Follow these four steps in order.

  1. 01

    Switch Instagram to a professional account

    In the Instagram app, open Settings → Account type and tools → Switch to professional account. Choose Business — Creator also works, but Business is the safer option for publishing. When it asks for a category, pick Sports Team.

    Open Instagram

    How to check it worked: Your profile now shows the professional dashboard and insights.

  2. 02

    Create or pick a Facebook Page you admin

    A Facebook Page is mandatory — Instagram-only accounts can't publish through the API. If you don't have a Facebook account yet, you'll be asked to create one first. You can skip every optional detail on the Page: all you need is the name.

    Create a Facebook Page

    How to check it worked: The Page shows up in your Facebook profile's Pages list, with you as admin.

  3. 03

    Link the Page to your Instagram account

    From the Page, open Settings → Linked accounts → Instagram and connect your team's Instagram account. Log in with the Instagram account you switched to Business in step 1.

    How to check it worked: The Page's Linked accounts screen shows your Instagram handle.

  4. 04

    Connect it in AutoXI

    In AutoXI, go to Settings → Instagram → Connect Instagram and log in with the Facebook account that admins the Page. Grant every requested permission — unchecking any one of them breaks publishing.

    How to check it worked: AutoXI Settings shows your Instagram handle and Page name as connected.

If something goes wrong

Connect fails or no account appears

Your Instagram account is probably still personal. Redo step 1 and make sure it says Business or Creator.

AutoXI can't find your Instagram

The Facebook Page isn't linked yet. Redo step 3 from the Page's Linked accounts screen — linking from the Instagram app alone isn't always enough.

Posts fail with a permissions error

One of the permissions was unchecked during login. Disconnect in Settings → Instagram, connect again, and leave every box ticked.

You logged in with the wrong Facebook account

Log out of Facebook, then hit Connect Instagram again and use the account that admins the Page.

Account ready?

Head to Settings → Instagram in AutoXI and hit Connect Instagram.

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